Privacy Policy

1. Information We Collect

When you contact us or use our services, we may collect the following information:

• Name
• Phone number
• Email address
• Service address
• Information you submit through our contact forms
• Communications you share with us by phone
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

• Through contact forms submitted on our website
• Through phone calls with our team
• Automatically through analytics tracking when you visit our website

3. How We Use Information

• To respond to your inquiries
• To provide quotes and schedule services
• To provide customer support
• To improve the performance of our website

4. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including Webflow, GoHighLevel, and Google Analytics. These providers are required to safeguard your data.

5. Cookies and Analytics

We use Google Analytics to understand how visitors use our website. Cookies are used only for essential or analytics purposes. We do not use advertising or cross-site remarketing.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

8. Your Privacy Rights

You may request to access, correct, or delete the personal information we hold about you, where legally permitted. To make a request, contact us using the information below.

Virginia has a consumer privacy law, the Virginia Consumer Data Protection Act, which took effect on January 1, 2023. This law applies only to businesses that process the personal data of at least 100,000 Virginia residents in a year, or at least 25,000 residents while deriving more than half of their revenue from selling personal data. As a small local business, we fall well below these thresholds, so the Virginia Consumer Data Protection Act does not apply to us. We nonetheless honor reasonable requests to access, correct, or delete your information as a matter of good practice.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

Octopus Mobile Mechanics
Email: raj.octopus@yahoo.com
Phone: (818) 481-4381